When you need carpet cleaning services, Santa Rosa CA-based All Star wants you to keep two important things in mind:
- We have been delighting customers for years, and
- We back our services with a rock-solid guarantee.
So, you can relax. If ever you don’t feel we delivered the excellent results you were expecting, just let us know. We will cheerfully clean the affected areas again at no charge. If you’re still not happy, we will cheerfully refund your money!
Not only will you enjoy like-new carpets and rugs in your everyday environment, but we are uniquely qualified to remove (not cover up) nasty odors and stains. Plus, professional cleaning extends the life of your rugs and carpets—which helps maintain the investment you have made in your home or office décor.
Our 12-Step Carpet Cleaning Process
All Star uses best-practice methods of carpet cleaning as outlined by the I.I.C.R.C. (Institute of Inspection Cleaning and Restoration Certification).
Here are the general steps involved in how we clean with our truck-mounted carpet cleaning system:
Step 1: Site Inspection
We walk through your home with you and visually inspect the carpet/rugs. We identify potential permanent stains and discuss the probable results with you.
Step 2: Deep Vacuum
Before applying any general cleaning products, we remove dry soil with a powerful commercial vacuum.
Step 3: Move Furniture
We carefully move chairs, sofas, tables and standing lamps. Meanwhile, we leave larger pieces in place, such as hutches and entertainment centers. We make sure to protect your furniture with disposable blocks and tabs.
Step 4: Pre-Spray
We apply a preconditioning agent to break down traffic area soil and general spots for more thorough cleaning.
Step 5: Spot Treatment
We pre-treat difficult spots with special solutions to improve chances of stain and soil removal.
Step 6: Deodorize
We apply a general deodorizing agent to treat pet odors, if applicable, and create a fresher, cleaner scent in your indoor environment.
Step 7: Agitate and Dwell
Using high-quality commercial equipment, we apply effective cleaning agents to remove soil and toxins, after which we allow “dwell” time for the solutions to properly penetrate carpet fibers.
Step 8: Extraction
Then we thoroughly rinse the carpet with our powerful hot-water extraction cleaning system. This is done without over-wetting the carpet or leaving behind a sticky residue.
Step 9: Post Spot
If we see any spots or stains still remaining, we give them extra treatment with our many specialty spotting solutions.
Step 10: Grooming
We groom your carpet with a professional groomer so the pile stands tall. This post-grooming helps the carpet pile dry faster and makes it look better.
Step 11: Speed Dry
Depending on your situation, we may use high-velocity air movers to promote faster drying.
Step 12: Post-Cleaning Inspection
When the job is complete, our technician will walk through your home with you and review the cleaning results to make sure you are completely satisfied with the cleaning.
Carpet Cleaning for Environmental Health
Whether in your home or in your office, carpets and rugs can quickly collect dirt, dust mites, bacteria, allergens and other undesirable substances.
These substances may not always be visible, but contaminants like these can actually pollute indoor air quality (IAQ) and degrade the air you breathe every day.
Carpets that often appear clean may, in fact, be much dirtier than you think!
Think of carpeting as a type of air filter in your home or office. When undesirable elements collect on your carpet, you eventually begin to breathe that buildup. Vacuuming and household carpet cleaner solutions alone are not enough to ensure that the air you’re breathing is as clean as possible.
Our 12-step carpet cleaning process not only gets rid of dirt, but it also targets:
- Pet dander
- Dust mites
- Insect eggs
- Other harmful pollutants
Pet Stains and Odor Removal
We love pets, but let’s face it. Pets can be hard on furniture, floors and carpets. You try to clean up when accidents happen, but home cleaning products don’t always get the job done.
Then odors can hang around and/or stains become harder to remove. It’s unpleasant—or worse, it’s embarrassing when company comes. We can help!
All Star offers a wide range of carpet cleaning services in Santa Rosa and Sonoma County that help get your carpet or rugs smelling fresh and clean again.
When we clean your carpets, our standard pet treatment includes steps to help ensure that pet stains and odors disappear.
Dog and cat urine contains uric acid. Most typical household cleaners can’t break down uric acid. So, when you clean up after your pet, you may remove most of the other urine components, but the uric acid stays intact. Over time, humidity or moisture hitting uric acid salts can cause uric acid crystals to re-form. This releases the smell again. Even if you’re lucky enough not to smell it, your pet’s more acute sense of smell probably DOES enable him/her to smell it—which can lead to another “accident” in the same general area.
For best results, we use a urine stain remover and enzyme disinfectant to pre-treat your pet-affected carpeting.
Keep in mind that, in order to properly maintain healthy carpets, they should be vacuumed at least once a week and deep cleaned every 6-12 months. Call us when you need the carpet cleaning services Santa Rosa and Sonoma County trust!
Got rugs? Read about our area rug cleaning Santa Rosa services